Answers to common questions about ordering printing in Dubai — artwork, prices and VAT, collection and delivery, and the online design studio.
Choose a product, select your options and quantity, then add your artwork — upload a file, design online, start from a template, or ask for design help. Add it to your cart and check out. For custom specifications, use “Request a quote” instead.
No, you can check out as a guest. An account lets you save designs, reorder and see all your orders in one place.
Made-to-measure and highly customised products depend on size, materials and finishing. For these we prepare a quote based on your exact requirements.
PDF is preferred. We also accept PNG, JPG and SVG. Files are checked for type, size and resolution when you upload them.
Bleed is extra background (normally 3 mm) beyond the trim edge. It prevents thin white edges if the cut shifts slightly. Keep important text at least 4 mm inside the trim edge — the safe area.
Yes. Our pre-press team checks every file for size, bleed, resolution and fonts and contacts you if something needs to be fixed.
Each price shows whether it includes VAT. In the cart and at checkout, VAT is shown as a separate line together with delivery.
Many products have lower unit prices at higher quantities, which the price calculator applies automatically. For very large orders, request a quote.
The delivery options for your address are shown at checkout. See our Shipping & Delivery page and service areas for details.
Pick a supported product, start from a template or a blank canvas, and add your text, logo and images. When you are ready, generate a proof: we render your design on our server and check it for problems such as low-resolution images or text too close to the edge. Approve the proof to add it to your cart.
Yes. Designs are saved as you work. Sign in to keep them in your account; designs created as a guest are kept in your browser session and moved into your account when you sign in.
Contact us with your order number and photos. If there is a production fault, we will reprint or refund the affected items — see our Returns & Reprint Policy.
Choose a product, set the size, material and quantity, and add your artwork — design it online, upload a file or ask for design help. Pay online at checkout, or request a quote for custom work.
Prices are shown before 5% UAE VAT, and VAT is itemised at checkout and on your invoice. Collect your order from our shop in Al Barsha 1, Dubai, or choose a delivery option for your address in Dubai, Abu Dhabi, Sharjah or Ajman. Still have a question? Contact our team.